Blackberry Manager 4.1


Setting an Activation password for a new Blackberry user

  1. Login to the BES server
  2. Open Blackberry Manager
  3. Click Blackberry in the top left corner
  4. Click Add Users in the bottom right corner
  5. The select mailbox menu will appear, search for the user name in the list
  6. Once found, click the user name so it becomes highlighted and the Select button and then click OK
  7. Right click the user name near the middle of the screen and choose Set Activation Password
  8. Type in a simple Blackberry activation password/activation time and click OK


Blackberry Administration Service (Web)


Setting an Activation password for a new Blackberry user

  1. Login to the BES Server
  2. Open Blackberry Admin Service
  3. Click the minus sign beside user on the left
  4. Click Create User
  5. Click Add user from company directory
  6. Type in the user's email address that needs activation
  7. Click Setup user with activation password
  8. Set password/activation time and click OK


Setting an Activation password for an existing Blackberry user

  1. Login to the BES Server
  2. Open Blackberry Admin Service
  3. Click the manage users
  4. Click User Name
  5. Scroll down with mouse wheel and click Specify an activation password
  6. Set the password and click OK


If Enterprise Activation dosen't show up on screen but you have a BES account, do the following:
  1. Go to Options
  2. Go to Advanced Options
  3. Go to Host Routing Table
  4. Click the Menu button and choose Register. The Enterprise Activation option will now appear in the proper location.